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Karuna Craig MSAOM, LAc
Karuna Craig
MSAOM, LAc

Phone 425.283.4927
karuna@thesynergywellnesscenter.com


Mission      Education      Specialties      Office Hours
Patient Forms      Insurance Coverage      Financial Policy
Mission
Karuna’s mission is to integrate the wisdom of ancient, traditional Chinese medicine with the knowledge of its application to our modern world and lifestyles. She strives to bring health and harmony to the lives of her patients through the use of acupuncture, herbs and nutrition.

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Education
Karuna received her Master of Science in Acupuncture and Oriental Medicine degree from Bastyr University in Kenmore, WA, is a licensed acupuncturist with the state of Washington and is certified by the NCCAOM (National Certification Commission for Acupuncture and Oriental Medicine).

She has completed clinical internships at the Bastyr Center for Natural Health and Harborview Hospital in Seattle, WA and at the Hospital of Chengdu University for Traditional Chinese Medicine in the city of Chengdu in the Sichuan province of China. She has also completed a two year Chinese Herbal Program with clinical training at Bastyr University.

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Specialties
Karuna has experience treating a wide range of problems; the following are some of the ones that she sees the most in clinic:

Pain
Digestive disorders
Depression
Stress related diseases
Women’s health issues
Insomnia
Fatigue
Anxiety
Immune system disorders

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Office Hours
Tuesday - 7:30 a.m. to 6:30 p.m.
Thursday - 8:00 a.m. to 2:30 p.m.
Every Other Saturday - 8:00 a.m. to 5:30 p.m.


— Schedule an appointment online —

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Patient Forms
(to be filled out prior to the appointment)

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Health History          Informed Consent          Privacy Policy


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Insurance Coverage
We are preferred providers for the following insurance companies:

Auto Accident Claims
Aetna
Cigna*
Basic Health Plans*
First Choice Health Plans
Premera Blue Cross**
Premera Basic Health*
Premera Health Plus*
Premera Lifewise
Uniform Medical Plan

* - May need a doctor's referral for acupuncture coverage (PPO Plans do not require referrals). Cigna has very strict rules regarding acupuncture, please contact them directly for acupuncture benefits.

** - Unfortunately, Premera Blue Cross Microsoft plans (as of March 2007) do not cover acupuncture. However, if you are with Expedia and your Member ID starts with the EXD prefix, acupuncture may be covered.

Also, please note that Medicare does not cover acupuncture, if your insurance plan is secondary to Medicare, it usually does not cover acupuncture.

Please call your insurance company regarding your individual plan for specific benefits, as we do not know the specifics of every single plan. The phone number should be on the front or back of your insurance card. We will check your acupuncture benefits when you come in for an acupuncture or office visit.
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Financial Policy
Financial Planning For Your Care
How Many Treatments Are Needed?

In this system of medicine each treatment builds on the previous one. Achieving significant healing requires a commitment on your part. Optimal results are achieved when a patient follows the suggested treatment plan. Patients will usually begin to see positive changes within the first few treatments. Most conditions require 10-20 sessions, although some respond in as few as 4-6 visits. Other situations may require a longer series depending upon the chronic nature of the complaint. We also encourage follow-up care to prevent the symptoms from recurring. Tiffany will discuss the best treatment plan with you.

Our Fee Structure

We know that everyone's situation is unique. That is why we offer a sliding-scale. Keep in mind that your treatment may require 2 sessions per week for the first few weeks, followed by weekly sessions for up to a couple of months. It is very important to us that you feel better, and see improvement, therefore if paying less per treatment makes it possible for you to finish a treatment series, please ask Tiffany about the sliding scale fee structure.

Acupuncture Treatment (non-billed, or "time of service" rates):
$105.00 first office visit, $73.00 return office visit, packages available for further discount

•  Accepted forms of payment are Cash, Checks, Visa, MasterCard and Insurance

•  There is a 30% discount from billed rates for prompt payment at the time of service (discounted "time of service" rates are listed above). Patients on a limited income may also wish to inquire about sliding scale fees. We also offer prepaid discounts for a treatment series.

•  We can submit insurance claims for you if your plan has out-of-network benefits or we are contracted with your plan, however, insurance is a contract between you and your insurance company. You are ultimately financially responsible for any balance due our office.

•  We are currently contracted with First Choice Health Network, Premera, Lifewise, Cigna and Uniform. For all other health plans we are considered out-of-network providers and claims are processed accordingly. Many plans have an "out of network" coverage amount. Call your provider to inquire or call us with any questions that you may have.

•  Any balance remaining after your insurance has processed claims willbe billed to you. Claims not processed within 5 months will also be billed to you. If late claims are eventually paid, any overpayments will be promptly refunded.

•  We bill for all medically necessary services including infrared heattherapy and manual therapy. Some insurance plans may process these services under your physical therapy or other benefits and/or may pass some charges on to you for non-covered services. You may decline these modalities at any time. We are happy to answer any questions you may have.

•  A $50 fee is charged for missed appointments and cancellations with less than
   24 hours notice.


Our Fees:
Billed rates vary depending upon time & complexity. Our current fee schedule is available upon request. A discount is offered for payment in full at the time of service. Many patients with out of network benefits prefer to pay the discount rates and then submit their own insurance claims for reimbursement.

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Questions or comments? Please e-mail Tiffany@TheSynergyWellnessCenter.com.

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